You can read more about them here, but here’s the relevant bit: Why? Because there are some architectural changes in Exchange 2013. First however, you will need to obtain the ExchangeGUID of the mailbox. In the rare case that you need to configure an Exchange Online account manually, you can do so by following the instructions below. Microsoft has since published an article to further clarify on this here. The prime example here is 1&1, but others might be doing the same. So no excuses there, go configure it! Unfortunately, some DNS registrars limit the creation of CNAME records and thus are causing problems. Don’t believe me? Here’s an official statement from Microsoft. Not only it makes your life easier, it’s a requirement now. First of all, you should be using Autodiscover. I’ve reorganized the article accordingly, and left the older bits at the end. NOTE: This article was first published almost an year ago, since then I’ve added some additional methods and, thanks to a post by Mark Galvin at Experts Exchange, discovered a much easier method that does NOT require knowing the GUID upfront.
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